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Social Media Workshop Links

As this post becomes public, I’m running an Introduction to Social Media workshop for the Warringah Chamber of Commerce & Industries. Below are the links I’ve mentioned in the workshop – click through to your heart’s content! If you’d like to do the workshop online you can have access for 30 days for $30 – […]

Social Media presentation & workshop

In August I have the pleasure of presenting a series of breakfasts and workshops for International Customer Service Professionals (ICSP) in Brisbane (10th), Sydney (11th) & Melbourne (12th). The breakfast presentation will address the topic : How can Social Media benefit our business? A recent Nielsen report found that 70% of all Australian businesses intend […]

Blog Action Day: 15 October

Blog Action Day is on again in 2009. Mark 15 October in your diary. Blog Action Day is an annual event that unites the world’s bloggers in posting about the same issue on the same day on their own blogs with the aim of sparking discussion around an issue of global importance. Blog Action Day […]

How do people find you on the Web?

If you’re using the Web to promote yourself, it’s important to know how people are finding you. Every now & then I check out how people find my videoconference blog – one of my major promotional tools. Below is a snapshot of my blog from 17 Sept. There are various ways to find stats on […]

Twitter in action: A couple of real life examples

At my WNA lunch presentation last week someone asked me about measuring the effect of social networking/media tools. It was a good question & I don’t have a quantifiable answer – all I could say at the time was that I see peaks in sign-ups, page views etc after I’ve shared one of my own […]

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